Outage in Pantheon
Support chat is currently unavailable
Resolved Minor
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Outage Details
We are experiencing an outage with our support chat system and we are currently investigating the issue.
For urgent issues, please contact support via helpdesk@pantheon.io or open a ticket through the dashboard.
Components affected
Pantheon Support ChatLatest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/28/2024 10:41PM
Support chat is now operational.
MONITORING
about 1 year ago - at 02/28/2024 10:32PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 year ago - at 02/28/2024 10:20PM
We are continuing to investigate this issue. Chat response times may be delayed.
For urgent issues, please contact support via helpdesk@pantheon.io or open a ticket through the dashboard.
INVESTIGATING
about 1 year ago - at 02/28/2024 10:18PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 year ago - at 02/28/2024 10:16PM
We are experiencing an outage with our support chat system and we are currently investigating the issue.
For urgent issues, please contact support via helpdesk@pantheon.io or open a ticket through the dashboard.
Latest Pantheon outages
Intermittent Downtime for Front-End Sites - 16 days ago
Intermittent Downtime for Front-End Sites - 17 days ago
Degraded Workflows - 25 days ago
Dashboard Degraded Service - about 1 month ago
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