Outage in Pantheon

Intermittent Dashboard errors

Resolved Minor
March 05, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Internal monitoring has detected multiple issues affecting the Dashboard, leading to performance and loading difficulties. We are actively investigating this at the highest priority and will update as soon as we have more information. For urgent issues please open a ticket or chat, or if you are unable to access the dashboard you may email helpdesk@pantheon.io
Components affected
Pantheon Dashboard Pantheon Support Chat

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/05/2024 06:50PM

This incident has been resolved.

MONITORING almost 2 years ago - at 03/05/2024 06:02PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 03/05/2024 05:13PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 03/05/2024 05:02PM

Internal monitoring has detected multiple issues affecting the Dashboard, leading to performance and loading difficulties. We are actively investigating this at the highest priority and will update as soon as we have more information.

For urgent issues please open a ticket or chat, or if you are unable to access the dashboard you may email helpdesk@pantheon.io

Latest Pantheon outages

Intermittent Workflow issues - about 1 month ago
Dashboard Performance Issues - about 1 month ago
Degraded Dashboard Performance - about 1 month ago
Degraded Dashboard Performance - about 2 months ago
Intermittent 504s for Pantheon Environments - 3 months ago

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