Outage in Pantheon

Dashboard login and Terminus errors

Resolved Minor
July 01, 2025 - Started 6 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating ongoing reports of issues with workflows involving Terminus and Dashboard logins. Our Engineering team is actively working to identify and resolve the issue with the highest priority. If you require urgent support, please open a ticket or chat. If you are unable to access the dashboard, you may also contact us via email. helpdesk@pantheon.io Thank you for your understanding and patience.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/02/2025 01:11AM

This incident has been resolved

MONITORING 6 months ago - at 07/01/2025 10:26PM

The team is still actively monitoring for any persisting issues, as there have been no recent reported concerns related to the incident.

We'll provide another update within the next hour, or as soon as further information becomes available.

MONITORING 6 months ago - at 07/01/2025 09:46PM

A fix has been implemented, and we are monitoring the results.

If you encounter any unforeseen issues regarding Terminus and Dashboard access, please don't hesitate to contact our support team for immediate assistance.

We appreciate your understanding and patience during this monitoring process.

INVESTIGATING 6 months ago - at 07/01/2025 09:29PM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 07/01/2025 09:26PM

We are currently investigating ongoing reports of issues with workflows involving Terminus and Dashboard logins.
Our Engineering team is actively working to identify and resolve the issue with the highest priority.

If you require urgent support, please open a ticket or chat. If you are unable to access the dashboard, you may also contact us via email. helpdesk@pantheon.io

Thank you for your understanding and patience.

Latest Pantheon outages

Degraded Dashboard Performance - about 1 month ago

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