Pantheon's Dashboard experienced reduced performance and loading issues for 11.5 hours, impacting user workflows while live sites remained unaffected. The engineering team identified the root cause and implemented a fix. The incident was fully resolved after a monitoring period to ensure stability.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently observing reduced performance affecting Dashboard loading, though live sites remain unaffected. Our Engineering team is actively investigating the issue and working to restore normal functionality as quickly as possible. We understand this may impact your workflow and appreciate your patience while we work toward a resolution.
If you require immediate assistance for general urgent concerns, please submit a support ticket or use live chat. In the event the Dashboard is inaccessible, please contact us directly at helpdesk@pantheon.io.
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