Dashboard login and Terminus errors

This incident has been resolved.

A fix has been implemented, and we are monitoring the results.

We appreciate your understanding and patience during this monitoring process.

Our team has identified the root cause of the issue and is actively working on a fix.

We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.

We're still investigating the issue affecting Dashboard logins and Terminus. Our team is working to pinpoint the cause and will share another update in 1 hour. Thank you for your patience

Our team is actively investigating the ongoing issue impacting Dashboard logins and Terminus operations. We are working to identify the root cause and will provide another update within the next 30 minutes.

We appreciate your patience as we work to resolve this.

We are continuing to investigate this issue.

We are currently investigating ongoing reports of issues with workflows involving Terminus and Dashboard logins.
Our Engineering team is actively working to identify and resolve the issue with the highest priority.

If you require urgent support, please open a ticket or chat. If you are unable to access the dashboard, you may also contact us via email. helpdesk@pantheon.io