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Outage in Pantheon

Degraded performance with external CI workflows

Resolved Minor
January 29, 2026 - Started about 1 month ago - Lasted about 9 hours
Official incident page

Incident Report

Pantheon is aware, through customer reports, that some users are experiencing failed CI workflows related to the Terminus installation process. At this time, Pantheon's core platform and services are operating normally, and site uptime and availability are not impacted. Our Engineering team is actively reviewing the reported behavior and working to identify the cause. We will continue to provide updates as more information becomes available. Thank you for your patience and for bringing this to our attention.
Components affected
Pantheon Terminus Operations

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/30/2026 01:38AM

This incident has been resolved.

MONITORING about 1 month ago - at 01/30/2026 01:04AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 01/29/2026 08:12PM

The fix is ready, and deployment is awaiting documentation approval; we will keep the status page updated as the rollout progresses.

IDENTIFIED about 1 month ago - at 01/29/2026 06:56PM

A fix has been prepared as of this time, and deployment is awaiting rollout; updates will be provided as progress is made.

IDENTIFIED about 1 month ago - at 01/29/2026 05:54PM

The issue has been identified, and a fix is currently pending rollout.
Our Engineering team is actively coordinating deployment and will provide updates as the rollout progresses.

INVESTIGATING about 1 month ago - at 01/29/2026 05:01PM

Pantheon is aware, through customer reports, that some users are experiencing failed CI workflows related to the Terminus installation process. At this time, Pantheon's core platform and services are operating normally, and site uptime and availability are not impacted.

Our Engineering team is actively reviewing the reported behavior and working to identify the cause. We will continue to provide updates as more information becomes available.

Thank you for your patience and for bringing this to our attention.

Latest Pantheon outages

Intermittent Workflow Issues - about 1 month ago

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