Outage in Pantheon
Workspace Creation Failure
Resolved MajorIncident Report
Summary AI Generated
Pantheon experienced a major incident where users were unable to create new workspaces due to failures in the workspace creation system. The issue affected the Dashboard component and prevented users from setting up new workspaces for 8.4 hours. Engineers identified and implemented a fix, fully resolving the workspace creation functionality.
We're currently investigating failure in workspaces, which may affect your ability to create a new workspace.
Our engineers are triaging the issue and working on a fix. We'll post progress updates regularly on this page.
Components affected
Pantheon DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 04/24/2026 02:45PM
This incident has been resolved.
IDENTIFIED
11 days ago - at 04/24/2026 02:29PM
The issue has been identified, and a fix is being implemented.
INVESTIGATING
11 days ago - at 04/24/2026 01:36PM
We are continuing to investigate the issue.
INVESTIGATING
11 days ago - at 04/24/2026 10:43AM
Our team is continuing to investigate the issue affecting new workspace creation.
We apologise for the inconvenience. We will provide an update within the next 3 hours or as soon as new information becomes available.
INVESTIGATING
11 days ago - at 04/24/2026 07:52AM
We are continuing to investigate the issue.
INVESTIGATING
11 days ago - at 04/24/2026 06:21AM
We're currently investigating failure in workspaces, which may affect your ability to create a new workspace.
Our engineers are triaging the issue and working on a fix. We'll post progress updates regularly on this page.
Latest Pantheon outages
Immediate Freeze on Live Deployments - 17 days ago
Degraded Redis Endpoint Response - 20 days ago
Intermittent access issues affecting Pantheon Dashboard - about 1 month ago
Intermittent access issues affecting Pantheon Dashboard and Workflow - about 1 month ago
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