Outage in Paperless Post

Text message sending

Resolved Minor
October 12, 2022 - Started about 3 years ago
Official incident page

Incident Report

We are currently investigating errors with follow up broadcasts and RSVP confirmations sent via text message.
Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 10/14/2022 02:18PM

Thanks for your patience as we worked to resolve the outage affecting text messages sent to T-Mobile numbers — we're fully operational again, and any affected messages have been sent.

MONITORING about 3 years ago - at 10/13/2022 10:16PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 3 years ago - at 10/13/2022 01:40PM

We are continuing to investigate the partial outage affecting follow up messages, reminders, private messages, and RSVP confirmations sent via text message to T-Mobile numbers

INVESTIGATING about 3 years ago - at 10/12/2022 06:53PM

We are still investigating the partial outage involving text message sending of follow up broadcasts, RSVP confirmations, and private messages.

INVESTIGATING about 3 years ago - at 10/12/2022 06:17PM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 10/12/2022 06:17PM

We are currently investigating errors with follow up broadcasts and RSVP confirmations sent via text message.

Latest Paperless Post outages

Website and app outage - 7 months ago
SMS Sending Issues - 8 months ago

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