Outage in Parade
Broker Portal Authentication Issues
Resolved MajorOfficial incident page
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Outage Details
Latest Updates ( sorted recent to last )
We have resolved the incident, and the broker portal is fully functional again. Our team has made some infrastructure changes to avoid the downtimes caused by our service providers.
We will be undergoing some additional measure later this week to permanently switch infrastructure providers so that this does not happen again.
We are still actively resolving the issue, and a solution is being prepared to move our application deployment to another infrastructure provider.
The original downtime with our service provider is also related to a larger downtime across AWS: https://health.aws.amazon.com/health/status that we have added to our monitoring.
We are currently investigating an issue affecting all customers. The broker portal is currently down for most users due to a downtime caused by one of our service providers.
We are carefully monitoring their situation here: https://www.vercel-status.com/
But also working on alternate plans to bring the application back up.
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