Outage in Parade

Parade Help Center Down

Resolved Major
March 31, 2025 - Started 7 months ago - Lasted about 22 hours
Official incident page

Incident Report

We have identified the cause behind the unavailability of our Help Center and are actively working with the responsible team to fix it. Meanwhile, please reach out to support@parade.ai directly in case of necessity.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/01/2025 01:11PM

Our Help Center is back and active.

IDENTIFIED 7 months ago - at 03/31/2025 02:45PM

We have identified the cause behind the unavailability of our Help Center and are actively working with the responsible team to fix it. Meanwhile, please reach out to support@parade.ai directly in case of necessity.

Latest Parade outages

Load Processing Degradation - 12 months ago
Errors when posting to DAT and Truckstop - about 1 year ago
DAT Downtime - over 1 year ago
Intermittent Downtime across Platform - over 1 year ago
Broker Portal Authentication Issues - over 2 years ago

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