Outage in Parade

Errors when posting to DAT and Truckstop

Resolved Major
September 05, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue that is affecting all load postings to DAT and Truckstop. This incident has been ongoing all morning, and is preventing loads from being posted and updated to DAT and Truckstop loadboards. We have identified the root cause and are currently working on releasing a hotfix.
Components affected
Parade DAT Posting Service

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/05/2024 05:16PM

We have resolved the issues causing the errors in posting to DAT and Truckstop.

Backfills have been finished for the affected customers. All load postings should be fully operational going forward.

MONITORING about 1 year ago - at 09/05/2024 03:21PM

A fix has been deployed and we are monitoring the results. We are also going to run a backfill to fix unposted loads for affected customers over the next hour.

INVESTIGATING about 1 year ago - at 09/05/2024 02:08PM

We are currently investigating an issue that is affecting all load postings to DAT and Truckstop. This incident has been ongoing all morning, and is preventing loads from being posted and updated to DAT and Truckstop loadboards.

We have identified the root cause and are currently working on releasing a hotfix.

Latest Parade outages

Parade Help Center Down - 7 months ago
Load Processing Degradation - 12 months ago
DAT Downtime - over 1 year ago
Intermittent Downtime across Platform - over 1 year ago
Broker Portal Authentication Issues - over 2 years ago

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