Load Processing Degradation

This incident has been resolved.

We are continuing to monitor for any further issues.

Queues have stabilized and issue should affect only Load Synchronisation between Parade and TMSes intermittently. Be aware that there might be spikes where loads could take longer to update on Parade.

Overview: Our load integration payload processing is currently experiencing performance degradation, resulting in slower-than-usual processing speeds at certain moments during the day. This issue appears to stem from inefficiencies in the processing pipeline, causing delays despite the overall queue size remaining within normal limits. Initial analysis suggests that a recent change in processing logic introduced unintended overhead, contributing to the degradation.