Outage in Parade

Intermittent Downtime across Platform

Resolved Major

May 08, 2024 - Started almost 2 years ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating an issue that is affecting the whole platform. The incident started around 10PM PST Yesterday that caused downtime to internal and external integrations. We are still investigating slowdowns across platform that are causing a delay in integrations and portal performance.

Components affected

Parade Carrier Portal APIs Parade Broker Portal UI Parade McLeod Capacity Creator Integration Parade Carrier Portal UI Parade Smart Inbox Parade Load Posting Internal APIs Parade McLeod DFM Public APIs Parade Carrier Identity Parade For Carriers Internal Integration APIs Parade Load Quickview Parade Broker Portal APIs Parade Aljex Integration Parade Internal Integration APIs Parade McLeod DFM Carrier Sync Parade Geocoding Parade DAT Posting Service Parade Smart Lanes APIs Parade Advantage APIs Parade Mcleod DFM Load Sync Parade Load Magic Links

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 05/09/2024 03:07AM

This incident has been resolved.

INVESTIGATING almost 2 years ago - at 05/08/2024 08:04PM

We are currently investigating an issue that is affecting the whole platform.

The incident started around 10PM PST Yesterday that caused downtime to internal and external integrations.

We are still investigating slowdowns across platform that are causing a delay in integrations and portal performance.

Latest Parade outages

Truckstop Authentication Issues - 2 months ago

Parade Help Center Down - about 1 year ago

Load Processing Degradation - over 1 year ago

Errors when posting to DAT and Truckstop - over 1 year ago

DAT Downtime - over 1 year ago

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