Outage in Paramount Commerce

Intermittent Performance (INTERAC)

Resolved Major

January 30, 2023 - Started about 3 years ago - Lasted about 6 hours
Official incident page

Incident Report

One of our Partners (INTERAC) is currently experiencing intermittent performance related to incoming emails which is impacting our Interac deposit services. There is no or very minimal impact over the Interac deposits as the deposit status turn to successful as soon as we received notification email from Interac. Our team is currently monitoring and will provide an update once performance is stable again. We appreciate your patience and understanding.

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 01/30/2023 08:44AM

Our Partner Interac has resolved the issues affecting services and we are now seeing incoming emails as expected.

Our team has observed performance levels returning to normal.

Thank you for your patience.

MONITORING about 3 years ago - at 01/30/2023 04:34AM

We are continuing to monitor for any further issues.

MONITORING about 3 years ago - at 01/30/2023 02:45AM

One of our Partners (INTERAC) is currently experiencing intermittent performance related to incoming emails which is impacting our Interac deposit services. There is no or very minimal impact over the Interac deposits as the deposit status turn to successful as soon as we received notification email from Interac.

Our team is currently monitoring and will provide an update once performance is stable again. We appreciate your patience and understanding.

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