Outage in Pardot
Production Environment Service Degradation to Email Sending
Resolved Minor
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Outage Details
Components affected
Pardot Web ApplicationLatest Updates ( sorted recent to last )
The Salesforce Technology team has resolved a performance degradation affecting within our production environment. This issue began at 2023-04-27 00:25 UTC and was resolved at 2023-04-27 01:51 UTC. Users could access the Account Engagement service during this degradation period, but Email Sending delays would have been experienced for a subset of customers.
We apologize for any inconvenience caused.
A fix has been implemented and we are monitoring the results.
The Salesforce Technology team has identified a performance degradation affecting Email Sending within our production environment. This issue began originally at 2023-04-26 15:05 UTC and appeared resolved. However, the impact returned as of 2023-04-27 00:25 UTC. Users can access the Account Engagement service during this degradation period, but Email Sending delays may be experienced for a subset of customers.
We’re investigating the issue and an update will be provided as soon as we have more information.
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