Outage in Particle

Degraded Performance in SIM Management

Resolved Minor

July 08, 2025 - Started 8 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing delays in processing SIM card state changes (activation, deactivation). This may result in slower-than-usual performance when managing SIM states via the Particle Console or API. Our engineering team is actively investigating the root cause and working to resolve the issue as quickly as possible. We will provide updates as more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 07/08/2025 08:48PM

This incident has been resolved.

MONITORING 8 months ago - at 07/08/2025 06:00PM

The performance of SIM card state changes has improved, and the system is now processing requests as expected. Our monitoring shows that operations such as activation and deactivation are functioning normally. We will continue to closely monitor the situation to ensure stability.

INVESTIGATING 8 months ago - at 07/08/2025 04:58PM

We are currently experiencing delays in processing SIM card state changes (activation, deactivation). This may result in slower-than-usual performance when managing SIM states via the Particle Console or API.

Our engineering team is actively investigating the root cause and working to resolve the issue as quickly as possible. We will provide updates as more information becomes available.

Latest Particle outages

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Device connectivity instability - 4 months ago

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