Outage in pawaPay
Performance degradation affecting Mozambique Movitel services
Resolved MajorIncident Report
Summary AI Generated
**pawaPay – Mozambique Movitel Performance Degradation** pawaPay experienced an 8.6-hour outage affecting Movitel Web Deposit services in Mozambique, during which success rates were severely degraded. The root cause was identified as instability on the Movitel/Vodacom network side, which was escalated to the mobile money operator for resolution. The incident went through multiple cycles of apparent improvement before being fully resolved.
We are experiencing an outage of the Mozambique Movitel services. We are investigating the issue.
Components affected
pawaPay Movitel :: Web DepositTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 11/07/2026 11:20PM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
about 14 hours ago - at 11/07/2026 10:13PM
We are seeing improvements in success rates and will continue monitoring the incident.
MONITORING
about 18 hours ago - at 11/07/2026 06:04PM
We are experiencing an outage of the Movitel Mozambique services. We are investigating the issue.
MONITORING
about 18 hours ago - at 11/07/2026 05:40PM
We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
about 20 hours ago - at 11/07/2026 04:14PM
We have identified instability in Mozambique Vodacom/Movitel services. We have escalated this to the MMO for resolution.
MONITORING
about 20 hours ago - at 11/07/2026 03:45PM
We are seeing improvements in success rates and will continue monitoring the incident.
INVESTIGATING
about 21 hours ago - at 11/07/2026 02:47PM
We are experiencing an outage of the Mozambique Movitel services. We are investigating the issue.
Latest pawaPay outages
Performance degradation affecting Tanzania Halotel services - about 10 hours ago
Performance degradation affecting Tanzania Airtel services - about 15 hours ago
Performance degradation affecting Uganda MTN services - about 15 hours ago
Performance degradation affecting Airtel Tanzania services - about 20 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
