Outage in pawaPay
Performance degradation affecting Tanzania Airtel services
Resolved MajorIncident Report
Summary AI Generated
**pawaPay experienced a 36-minute performance degradation affecting Tanzania Airtel services on November 7, 2026.** Airtel Payout, USSD Deposit, and Web Deposit were all impacted due to instability that was escalated to the mobile money operator. The incident was resolved after improvements in success rates were observed, with full resolution confirmed at 22:02 UTC.
We have identified instability in Tanzania Airtel services. We have escalated this to the MMO for resolution.
Components affected
pawaPay Airtel :: Payout pawaPay Airtel :: USSD Deposit pawaPay Airtel :: Web DepositTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 11/07/2026 10:02PM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
about 14 hours ago - at 11/07/2026 09:37PM
We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
about 15 hours ago - at 11/07/2026 09:28PM
We have identified instability in Tanzania Airtel services. We have escalated this to the MMO for resolution.
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