Outage in pawaPay
Performance degradation affecting Uganda MTN services
Resolved MajorIncident Report
Summary AI Generated
pawaPay experienced a major outage affecting MTN Payout services in Uganda, lasting approximately 55 minutes. The incident caused a disruption to payout processing, with the team identifying and addressing the issue after observing improving success rates. The incident was fully resolved with services restored to normal operation.
We are experiencing an outage of the Uganda MTN services. We are investigating the issue.
Components affected
pawaPay MTN :: PayoutTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 11/07/2026 10:02PM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
about 14 hours ago - at 11/07/2026 09:30PM
We are seeing improvements in success rates and will continue monitoring the incident.
INVESTIGATING
about 15 hours ago - at 11/07/2026 09:08PM
We are experiencing an outage of the Uganda MTN services. We are investigating the issue.
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