Outage in Payable Apps
Payable Forms: Dialog Windows and Sidebar Intermittently Loading Empty
Resolved MinorIncident Report
We are currently investigating reports where customers setting up new Google Forms are receiving an empty content in the Dialog Windows and Sidebars.
We have this can be often resolved by simply re-trying the action again.
We have opened a bug ticket with Google to report this behaviour.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 09/04/2024 07:04PM
As of September 4th we have noticed occurrences of this issue have reduced or stoped and the dialog windows and sidebar are loading as normal again. Our team will still monitor for updates from Google.
MONITORING
over 1 year ago - at 08/26/2024 09:16PM
Waiting for updates from Google on the submitted issue.
Workaround: During Setup or while using the Add-On if you experience a blank screen, simply try the action again or refresh the page.
IDENTIFIED
over 1 year ago - at 08/26/2024 05:08PM
We have identified that this seems to be an issue with Google Add-Ons and can be reproduced in other Add-Ons not just Payable Apps based apps.
We have reported the issue to google here:
https://issuetracker.google.com/issues/362092195
INVESTIGATING
over 1 year ago - at 08/26/2024 04:55PM
We are currently investigating reports where customers setting up new Google Forms are receiving an empty content in the Dialog Windows and Sidebars.
We have this can be often resolved by simply re-trying the action again.
We have opened a bug ticket with Google to report this behaviour.
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