Outage in Payments Hub

Payments Hub - Reporting Delays

Resolved Minor
October 20, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware of an ongoing issue with one of our third-party platforms causing a data replication delay. Payment processing is not impacted. You may experience a delay or slowness while viewing reporting within Payments Hub.
Components affected
Payments Hub - Merchant Portal

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Latest Updates ( sorted recent to last )
MONITORING about 2 months ago - at 10/20/2025 03:15PM

We are aware of an ongoing issue with one of our third-party platforms causing a data replication delay. Payment processing is not impacted. You may experience a delay or slowness while viewing reporting within Payments Hub.

Latest Payments Hub outages

Payments Hub - Login Issues & Reporting Delays - about 2 months ago
Payments Hub - Early Password Expiration Reminder - 6 months ago
Payments Hub - Sign in Issues - 9 months ago
Payanywhere / Payments Hub - 12 months ago
VISA Timeouts - 12 months ago

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