Outage in Payments Hub
American Express Card Descriptors
Minor
June 18, 2026 - Started about 18 hours ago
Official incident page
Official incident page
Incident Report
We are currently investigating an issue that may cause some American Express card transactions to display incorrect merchant descriptor information on cardholder digital applications.
Our teams are actively working to identify the cause and assess the scope of impact. We will provide updates as additional information becomes available.
We apologize for any inconvenience and appreciate your patience.
Components affected
Payments Hub EPXTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
INVESTIGATING
about 18 hours ago - at 06/18/2026 02:25PM
We are currently investigating an issue that may cause some American Express card transactions to display incorrect merchant descriptor information on cardholder digital applications.
Our teams are actively working to identify the cause and assess the scope of impact. We will provide updates as additional information becomes available.
We apologize for any inconvenience and appreciate your patience.
Latest Payments Hub outages
Service Alert – Visa Funding Discrepancies - about 16 hours ago
Funding Delay Notice – Merrick Bank NDF Merchants - 4 days ago
Ingenico Desk/2600 Terminals - 27 days ago
Cellular Connectivity Issues: PAX A920/A920 Pro - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
