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Outage in Payments Hub

Payments Hub - Login Issues & Reporting Delays

Resolved Major
October 20, 2025 - Started 4 months ago - Lasted about 6 hours
Official incident page

Incident Report

As part of the ongoing issue with one of our third-party platforms, you may experience degraded performance while logging in and using Payanywhere and Payments Hub. We understand the impact this is having on your business operations; we apologize for the disruption and are continuing to monitor this issue.

Need to monitor Payments Hub outages?

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  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/20/2025 10:25PM

We are seeing significant improvement to Payments Hub functionality. All systems are operational and we will continue to monitor performance of Payments Hub and Payanywhere. We recognize the impact this has had on your business operations and deeply appreciate your patience and understanding.

MONITORING 4 months ago - at 10/20/2025 07:53PM

We are no longer seeing issues with logging in to Payanywhere. We are seeing partial improvements to logins to Payments Hub and you may experience intermittent issues.
We appreciate your understanding as we monitor the recovery of our third-party platform services.

MONITORING 4 months ago - at 10/20/2025 05:46PM

We are actively working with our third-party platform as they work towards a full recovery. We are continuing to monitor the issue and apologize that you may still be experiencing degraded performance with Payanywhere and Payments Hub.

MONITORING 4 months ago - at 10/20/2025 05:44PM

We are actively working with our third-party platform as they work towards a full recovery. We are continuing to monitor the issue and apologize that you may still be experiencing degraded performance with Payanywhere and Payments Hub.

IDENTIFIED 4 months ago - at 10/20/2025 04:16PM

As part of the ongoing issue with one of our third-party platforms, you may experience degraded performance while logging in and using Payanywhere and Payments Hub. We understand the impact this is having on your business operations; we apologize for the disruption and are continuing to monitor this issue.

Latest Payments Hub outages

Payments Hub - Reporting Delays - about 1 month ago
Payanywhere / Payments Hub - about 1 year ago

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