Outage in Payments Hub

Payments Hub - Reporting Delays

Resolved Minor

January 03, 2026 - Started about 1 month ago - Lasted about 12 hours
Official incident page

Incident Report

The team has identified an issue impacting the data feeds into customer facing portals. Merchant users may not see the most recent transactions on reports at this time.

Components affected

Payments Hub - Merchant Portal

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/04/2026 03:46AM

We are no longer seeing delays with reporting data and will continue to monitor performance. We apologize for any disruption this has caused and appreciate your patience. .

MONITORING about 1 month ago - at 01/03/2026 11:07PM

Update: The feeds for smaller datasets have been restored, one, high volume data feed is still being recovered. We apologize for any disruption this has caused and appreciate your patience.

MONITORING about 1 month ago - at 01/03/2026 05:15PM

We are continuing to monitor the issue. The bottleneck has been addressed and the team is observing the backlog shrinking.

MONITORING about 1 month ago - at 01/03/2026 03:52PM

The team has identified an issue impacting the data feeds into customer facing portals. Merchant users may not see the most recent transactions on reports at this time.

Latest Payments Hub outages

Payments Hub - Login Issues & Reporting Delays - 4 months ago

Payments Hub - Reporting Delays - 4 months ago

Payments Hub - Early Password Expiration Reminder - 9 months ago

Payments Hub - Sign in Issues - 11 months ago

Payanywhere / Payments Hub - about 1 year ago

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