Outage in PayPlug

Incident sur le traitement des paiements

Resolved Major
February 14, 2024 - Started 10 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Bonjour, Nous avons identifié un incident concernant le traitement des paiements depuis 13h50. Les transactions n’aboutissent pas pour le moment. Nous recherchons activement une solution afin de résoudre ce dysfonctionnement. --------------------- In Italian: Buongiorno, Abbiamo identificato un incidente relativo al trattamento dei pagamenti dalle 13:50. Al momento, le transazioni non vengono completate. Stiamo cercando attivamente una soluzione per risolvere questo malfunzionamento.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/14/2024 01:46PM

Nous avons reçu confirmation que l'incident est définitivement résolu.
Les paiements passent désormais normalement.

------------------------
In Italian:
Abbiamo ricevuto conferma che l'incidente è definitivamente risolto.
I pagamenti ora vengono eseguiti normalmente.

MONITORING 10 months ago - at 02/14/2024 01:18PM

Les paiements ont été interrompus entre 13h37 et 14h01.
Le trafic revient progressivement à la normale.
Nous continuons de monitorer activement la situation jusqu'à la résolution complète de l'incident.

---------------------
In Italian
I pagamenti sono stati interrotti tra le 13:37 e le 14:01.
Il traffico sta tornando gradualmente alla normalità.
Continuiamo a monitorare attivamente la situazione fino alla completa risoluzione dell'incidente.

IDENTIFIED 10 months ago - at 02/14/2024 01:06PM

We are continuing to work on a fix for this issue.

IDENTIFIED 10 months ago - at 02/14/2024 01:01PM

Bonjour,
Nous avons identifié un incident concernant le traitement des paiements depuis 13h50.
Les transactions n’aboutissent pas pour le moment.
Nous recherchons activement une solution afin de résoudre ce dysfonctionnement.


---------------------
In Italian:
Buongiorno,
Abbiamo identificato un incidente relativo al trattamento dei pagamenti dalle 13:50.
Al momento, le transazioni non vengono completate.
Stiamo cercando attivamente una soluzione per risolvere questo malfunzionamento.

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