Outage in PayRetailers

PSE - Payins decreased services

Resolved Minor
October 23, 2025 - Started 9 days ago - Lasted about 2 hours
Official incident page

Incident Report

We would like to inform you that we have identified a malfunction affecting PSE transactions, which is impacting the conversion rate. Our team, in collaboration with our local partner, is actively investigating the issue and working to resolve it as quickly as possible. We will keep you updated on the progress and notify you as soon as the issue is fully resolved.
Components affected
PayRetailers Payins

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 10/23/2025 09:17AM

This incident has been resolved.

INVESTIGATING 9 days ago - at 10/23/2025 07:37AM

We would like to inform you that we have identified a malfunction affecting PSE transactions, which is impacting the conversion rate.

Our team, in collaboration with our local partner, is actively investigating the issue and working to resolve it as quickly as possible. We will keep you updated on the progress and notify you as soon as the issue is fully resolved.

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