Outage in Paysafe

External party issue - delayed manual deposits

Resolved Minor
August 13, 2024 - Started 5 months ago - Lasted 8 days
Official incident page

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Outage Details

External party issue - resulting in all merchant’s deposits via JP Morgan, to be delayed by 1 or 2 days, depending on the merchant’s processing day. We apologize for any inconvenience.
Components affected
Paysafe FIS
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/21/2024 02:21PM

The incident has been resolved successfully.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

INVESTIGATING 5 months ago - at 08/13/2024 06:04PM

External party issue - resulting in all merchant’s deposits via JP Morgan, to be delayed by 1 or 2 days, depending on the merchant’s processing day. We apologize for any inconvenience.

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