Service Disruption - PagoEfectivo via paysafecard

The incident has been resolved successfully and the impacted services are fully restored.
Additionally, notifications for impacted payments without system response during the affected time window will be triggered over the next period of time to remedy any pending transactions.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while we were remediating the situation.
If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe

Our systems have stabilized and are currently being monitored for another potential resurfacing of the issue.

MIM Paysafe

We have identified another occurrence of the previously-mentioned issue starting at 03:20 UTC and we're currently working towards resolving it.

Further updates will follow.

MIM Paysafe

We had some payment issues with our PagoEfectivo service between 23:55 - 00:16 UTC and we apologize for the impact this might have had on your business.

Our teams are working on implementing a workaround to prevent this issue from happening again and closely monitoring the service operations.

If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe

We are investigating issues with our PagoEfectivo service and apologize for the impact this might have on your business.
Our technical teams are working on a solution and will keep you informed on progress.

If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe