Outage in Paysafe

Service Disruption - NetBanx Back Office

Resolved Minor
March 03, 2025 - Started 3 months ago - Lasted 8 days
Official incident page

IsDown continuously monitors the Paysafe status page and multiple sources to provide up-to-date information. Check back with us for the latest Paysafe uptime status.

Outage Details

Please be advised we are experiencing a service degradation affecting Activity Reports due to latency and intermittent timeouts across multiple merchants. The teams are actively investigating the cause of issue. More updates will be provided according to the development of the investigation. MIM Paysafe Reference ID:INC0254514
Components affected
Paysafe NetBanx Back Office
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/11/2025 05:03PM

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0254514

MONITORING 3 months ago - at 03/04/2025 04:06PM

A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0254514

INVESTIGATING 3 months ago - at 03/03/2025 05:37PM

Please be advised we are experiencing a service degradation affecting Activity Reports due to latency and intermittent timeouts across multiple merchants.
The teams are actively investigating the cause of issue. More updates will be provided according to the development of the investigation.

MIM Paysafe

Reference ID:INC0254514

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