IsDown continuously monitors the Paysafe status page and multiple sources to provide up-to-date information. Check back with us for the latest Paysafe uptime status.
Outage Details
Please be advised that we have identified an issue with the Unity Merchant Portal (OPTIC Portal).
Some merchants may experience slowness in data population.
The teams have a identified the root cause, and a fix is being developed.
More updates to follow.
Reference ID:INC0254629
Components affected
Paysafe Unity Merchant PortalLatest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 03/05/2025 05:52AM
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID:
MONITORING
3 months ago - at 03/04/2025 09:00PM
A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.
MIM Paysafe
Reference ID:
IDENTIFIED
3 months ago - at 03/04/2025 04:45PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 months ago - at 03/04/2025 04:17PM
Please be advised that we have identified an issue with the Unity Merchant Portal (OPTIC Portal).
Some merchants may experience slowness in data population.
The teams have a identified the root cause, and a fix is being developed.
More updates to follow.
Reference ID:INC0254629
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