Outage in Paysafe

Service Disruption - Card Payments API

Resolved Minor
March 17, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating a potential issue with webhook delivery with payments. Apologies for the impact this might have on your business. Further updates will follow. MIM Paysafe
Components affected
Paysafe Card payments API
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 03/17/2025 06:28PM

Please be advised that the issue has been fixed and webhooks latency has subsided. Webhooks for transactions that were impacted will be updated within the next 60 minutes. Thank you for your understanding.

MIM Paysafe

Reference ID:INC0255537

MONITORING 3 months ago - at 03/17/2025 06:01PM

A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID: INC0255537

IDENTIFIED 3 months ago - at 03/17/2025 04:48PM

The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID: INC0255537

INVESTIGATING 3 months ago - at 03/17/2025 04:42PM

We are investigating a potential issue with webhook delivery with payments.
Apologies for the impact this might have on your business.

Further updates will follow.

MIM Paysafe
Reference ID:INC0255537

INVESTIGATING 3 months ago - at 03/17/2025 04:40PM

We are investigating a potential issue with webhook delivery with payments.
Apologies for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Latest Paysafe outages

Service Disruption - about 23 hours ago
Service Disruption - 2 days ago
Service Disruption - 8 days ago
Service Disruption EPS - 9 days ago

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