Outage in Paysafe

Incorrect display of transactionIDs in OPTIC portal

Minor
March 21, 2025 - Started 2 months ago
Official incident page

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Outage Details

Dear All, Please be advised that we have identified an discrepancy with the display of transaction IDs. The root cause of this incident has been identified and our technical teams are working on implementing a solution. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0255434
Components affected
Paysafe Unity Merchant Portal
Latest Updates ( sorted recent to last )
INVESTIGATING 2 months ago - at 03/21/2025 10:22AM

Dear All,

Please be advised that we have identified an discrepancy with the display of transaction IDs.

The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0255434

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