Outage in Paysafe

Service Disruption - paysafecard payment

Resolved Major
April 15, 2025 - Started 5 days ago - Lasted about 6 hours
Official incident page

IsDown continuously monitors the Paysafe status page and multiple sources to provide up-to-date information. Check back with us for the latest Paysafe uptime status.

Outage Details

We are investigating issues with our paysafecard payment API and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress. If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com MIM Paysafe Reference ID: INC0257762
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 04/15/2025 11:15PM

The incident has been resolved successfully and the impacted services are fully restored.

We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while we were remediating the situation.
If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe

Reference ID: INC0257762

MONITORING 5 days ago - at 04/15/2025 09:59PM

A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID: INC0257762

IDENTIFIED 5 days ago - at 04/15/2025 07:35PM

The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID: INC0257762

INVESTIGATING 5 days ago - at 04/15/2025 06:21PM

Please note that upon further investigation, the impact is confirmed to be limited to myPaysafecard IBAN feature. Teams continue to investigate the issue. Thank you for your understanding.

INVESTIGATING 5 days ago - at 04/15/2025 04:57PM

We are investigating issues with our paysafecard payment API and apologize for the impact this might have on your business.
Our technical teams are working on a solution and will keep you informed on progress.

If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe

Reference ID: INC0257762

Latest Paysafe outages

Fiserv Service Disruption - about 18 hours ago
Service Disruption - 3 days ago

Be the first to know when Paysafe and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3950 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook