Outage in Paysafe

US Merchant Billing Statements Delay

Resolved Minor
May 01, 2025 - Started about 1 month ago - Lasted 8 days
Official incident page

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Outage Details

This is to notify that there will be delays with the April Fiserv Omaha merchant billing statements. We apologize for any inconvenience this may cause and will follow up once the statements have been loaded. As a reminder, your Clover merchants can access their merchant statements directly through their Clover dashboard for faster visibility. Thank you. Reference ID: INC0262522
Components affected
Paysafe Fiserv First Data
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 05/09/2025 07:31PM

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0262522

INVESTIGATING about 1 month ago - at 05/01/2025 06:50PM

This is to notify that there will be delays with the April Fiserv Omaha merchant billing statements. We apologize for any inconvenience this may cause and will follow up once the statements have been loaded.

As a reminder, your Clover merchants can access their merchant statements directly through their Clover dashboard for faster visibility. Thank you.

Reference ID: INC0262522

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