Outage in Paysafe

Service Disruption - Merchant Payments for Worldpay Bank via Paysafe (USA) Merchants

Resolved Minor

May 11, 2026 - Started 6 days ago - Lasted 3 days
Official incident page

Incident Report

Summary AI Generated

A technical issue with Paysafe's Merchant Payments service caused some merchants processing with Worldpay Bank via Paysafe (USA) to experience a one business day delay in funding for transactions processed between May 7th-10th. The root cause was identified and a solution was implemented after 71.5 hours, with the incident fully resolved on May 14th.

Please be advised that due to a technical issue, some merchants processing with Worldpay Bank via Paysafe (USA) may face a one business day delay on funding of some transactions processed on May 7th, 8th, 9th and 10th. The issue is being investigated with the highest priority. We apologize for the impact this has on your business. Thank you for your understanding. MIM Paysafe Reference ID: INC0306303

Components affected

Paysafe Merchant Payments

Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 05/14/2026 03:56PM

This incident has been resolved.

MONITORING 5 days ago - at 05/12/2026 08:53AM

A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID: INC0306303

IDENTIFIED 6 days ago - at 05/11/2026 06:43PM

The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID: INC0306303

INVESTIGATING 6 days ago - at 05/11/2026 04:30PM

Please be advised that due to a technical issue, some merchants processing with Worldpay Bank via Paysafe (USA) may face a one business day delay on funding of some transactions processed on May 7th, 8th, 9th and 10th.

The issue is being investigated with the highest priority.

We apologize for the impact this has on your business.
Thank you for your understanding.
MIM Paysafe

Reference ID: INC0306303

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