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Outage in Paysafe

eps-Payment Service Disruption

Resolved Minor
May 16, 2026 - Started about 15 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Paysafe's eps payment service experienced a disruption lasting 2 hours due to an issue with their partner eps that required investigation and remediation by PS Austria. The incident impacted payment processing services for Paysafe customers. The issue was successfully resolved and all affected services were fully restored.

Our partner eps is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0307244
Latest Updates ( sorted recent to last )
RESOLVED about 14 hours ago - at 05/16/2026 10:03PM

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner PS Austria was remediating the situation.
MIM Paysafe

Reference ID: INC0307244

INVESTIGATING about 15 hours ago - at 05/16/2026 08:07PM

Our partner eps is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0307244

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