Outage in Paysafe
Service Disruption - Consumer Wallet Withrawals to JP Morgan bank accounts
Resolved MinorIncident Report
Summary AI Generated
Paysafe experienced a 5-hour service disruption affecting withdrawals from Skrill Consumer Wallets to JP Morgan bank accounts. The company investigated the issue in collaboration with JP Morgan bank as a high priority matter. The incident was successfully resolved with all impacted services fully restored.
We are investigating an issue with user withdrawals from Skrill Consumer Wallets to JP Morgan bank accounts.
We are investigating alongside the bank with the highest priority.
Further updates will follow.
MIM Paysafe
Reference ID: INC0307233
Components affected
Paysafe Skrill Consumer WalletLatest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 05/16/2026 04:35PM
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID: INC0307233
INVESTIGATING
1 day ago - at 05/16/2026 11:35AM
We are investigating an issue with user withdrawals from Skrill Consumer Wallets to JP Morgan bank accounts.
We are investigating alongside the bank with the highest priority.
Further updates will follow.
MIM Paysafe
Reference ID: INC0307233
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