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Paysafe Outage History

Every past Paysafe outage tracked by IsDown, with detection times, duration, and resolution details.

There were 709 Paysafe outages since March 2024. The 240 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor May 28, 2026

May 2026: Service Disruption - QR Code Partner

Detected May 28, 2026 10:30 PM EDT · Resolved May 28, 2026 10:47 PM EDT · Duration 18 minutes

Paysafe experienced a service disruption with their QR Code Partner that affected payment services for 18 minutes. The company immediately rerouted traffic to an alternate solution to restore full functionality while the primary partner resolved their issues. Once the partner's services were restored, traffic was successfully switched back to the primary provider and all services were confirmed operational.

Minor May 28, 2026

May 2026: Service Disruption - BBVA

Detected May 28, 2026 3:33 PM EDT · Resolved May 28, 2026 3:59 PM EDT · Duration 26 minutes

Paysafe experienced a service disruption caused by an issue with their partner BBVA's services, impacting customer business operations. BBVA investigated and implemented a solution, with Paysafe monitoring the affected services during recovery. The incident was resolved after 26 minutes with all impacted services fully restored.

Minor May 28, 2026

May 2026: Service Disruption - QR Code Partner

Detected May 28, 2026 2:39 PM EDT · Resolved May 28, 2026 3:14 PM EDT · Duration 35 minutes

Paysafe experienced a service disruption with their QR Code Partner that affected QR code payment services for 35 minutes. The company immediately rerouted traffic to an alternate solution to restore full functionality while their partner resolved the underlying issue. Once the partner's services were restored, traffic was successfully switched back to the primary provider and all services were confirmed operational.

Minor May 27, 2026

May 2026: Service Disruption- BBVA

Detected May 27, 2026 12:09 PM EDT · Resolved May 27, 2026 12:49 PM EDT · Duration 40 minutes

Paysafe experienced a service disruption caused by their provider BBVA that lasted 40 minutes. BBVA identified the root cause and implemented a solution to restore services. The incident was resolved with all impacted services fully restored.

Minor May 26, 2026

May 2026: Service Disruption - QR Code Partner

Detected May 26, 2026 10:35 AM EDT · Resolved May 26, 2026 11:04 PM EDT · Duration about 12 hours

Paysafe's QR code partner experienced service degradation for 12.5 hours, affecting QR code payment services for businesses. The company mitigated the issue by rerouting traffic to an alternate solution to restore functionality. Services were fully restored once the partner resolved their issues and traffic was switched back to the primary provider.

Minor May 26, 2026

May 2026: Service Disruption - QR Code Partner

Detected May 26, 2026 3:05 AM EDT · Resolved May 26, 2026 4:29 AM EDT · Duration about 1 hour

Paysafe's QR code partner experienced service degradation that affected QR code payment functionality for approximately 1.4 hours. Paysafe mitigated the impact by rerouting traffic to an alternate solution while their partner resolved the issue. The partner successfully restored their services, and all QR code payment services returned to full operation on the primary provider.

Minor May 25, 2026

May 2026: Service Disruption - QR Code Partner

Detected May 25, 2026 8:28 AM EDT · Resolved May 25, 2026 9:39 AM EDT · Duration about 1 hour

Paysafe's QR code partner experienced service degradation that affected QR code functionality for customers. Paysafe mitigated the issue by rerouting traffic to an alternate solution while the partner worked on repairs. After 1.2 hours, the partner restored their services and traffic was successfully switched back to the primary provider, returning all services to full operation.

Minor May 25, 2026

May 2026: Service Disruption - QR Code Partner

Detected May 25, 2026 4:23 AM EDT · Resolved May 25, 2026 7:39 AM EDT · Duration about 3 hours

Paysafe's QR code partner experienced service degradation for 3.3 hours, affecting QR code functionality for businesses using the service. Paysafe mitigated the impact by rerouting traffic to an alternate solution while their partner worked on repairs. The partner successfully restored their services, and Paysafe switched traffic back to the primary provider with all services confirmed fully operational.

Minor May 21, 2026

May 2026: Service Disruption - QR Code Partner

Detected May 21, 2026 9:52 PM EDT · Resolved May 21, 2026 10:48 PM EDT · Duration about 1 hour

Paysafe experienced a service disruption with their QR Code Partner that lasted 56 minutes. The company quickly rerouted traffic to an alternate solution to restore full operational status while the primary partner resolved their issues. Once the partner's services were restored, traffic was successfully switched back to the primary provider with all services confirmed fully operational.

Major May 21, 2026

May 2026: Service Disruption - Banco del Pichincha via SafetyPay

Detected May 21, 2026 4:23 AM EDT · Resolved May 21, 2026 9:30 AM EDT · Duration about 5 hours

Paysafe experienced a 5.1-hour service disruption affecting Banco del Pichincha payment services due to an issue on the bank's side. SafetyPay services remained fully operational throughout the incident. The partner bank implemented a solution and all impacted services were fully restored.