Outage in PayTrace

Errors on Global Payments Processing Platform

Resolved Minor
February 02, 2023 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating issues that are sporadically affecting the ability to process transactions on the Global Payments Processing Platform. Our technology teams are working with Global to see what is causing the error when processing. We will be sure to provide updates as they become available.
Components affected
PayTrace Global Payments (GBL)
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/02/2023 11:49PM

We are continuing to work with Global to find the root cause of this issue and will continue monitoring this moving forward. Transactions are processing successfully on their network at this time.

IDENTIFIED almost 2 years ago - at 02/02/2023 07:37PM

We are currently investigating issues that are sporadically affecting the ability to process transactions on the Global Payments Processing Platform. Our technology teams are working with Global to see what is causing the error when processing. We will be sure to provide updates as they become available.

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