Outage in PayTrace
Errors on Global Payments Processing Platform
Resolved Minor
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Outage Details
Components affected
PayTrace Global Payments (GBL)Latest Updates ( sorted recent to last )
During a call troubleshooting the issue with the Global Payments NOC team, the teams were able to make a change on the backend that has stabilized traffic. Transactions are now processing like normal.
Once we have the root cause analysis for the incident we will update our Status Page with the details.
Thank you all for your patience.
We have identified the issues that are sporadically affecting the ability to process transactions on the Global Payments Processing Platform are continuing. Our technology team continues to work with Global to see what is causing the error when processing. We apologize for this issue and have all hands on deck trying to resolve this issue as quickly as possible. We will provide more updates as they become available.
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