Outage in PayU Latam

Incident with PAYU Latam

Resolved Minor
February 25, 2022 - Started over 2 years ago - Lasted about 1 month
Official incident page

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Outage Details

Dear Customer Since 22:35 GMT - 5 we are experiencing problems with CHECKOUT and PAYMENTS API for the PayU platform . We are working with our Support Team to get a quick solution. A BIG subset of our customers may be experiencing an increase in the rate of failed and declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
Components affected
PayU Latam PayU Payments API PayU Latam PayU Reports API PayU Latam PayU Web Checkout
Latest Updates ( sorted recent to last )
INVESTIGATING over 2 years ago - at 02/25/2022 01:37AM

Dear Customer



Since 22:35 GMT - 5 we are experiencing problems with CHECKOUT and PAYMENTS API for the PayU platform . We are working with our Support Team to get a quick solution.


A BIG subset of our customers may be experiencing an increase in the rate of failed and declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,

PayU customer service.

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