Outage in PayU Latam

Incident with Payment Network PSE

Resolved Major
October 01, 2022 - Started about 2 years ago - Lasted about 4 hours
Official incident page

Need to monitor PayU Latam outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including PayU Latam, and never miss an outage again.
Start Free Trial

Outage Details

Dear Customer Since 03:00 GMT - 5 we are experiencing problems with PSE in Colombia for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring. A LARGE subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service
Components affected
PayU Latam Colombia Payment Processing
Latest Updates ( sorted recent to last )
INVESTIGATING about 2 years ago - at 10/01/2022 11:06AM

Dear Customer


Since 03:00 GMT - 5 we are experiencing problems with PSE in Colombia for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.


A LARGE subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing.


Sincerely,
PayU customer service

Latest PayU Latam outages

Degradation with Payment CREDIBANCO COLOMBIA - 1 day ago
Degradation with Payment BBVA (Bancomer) Mastercard in MEXICO - 5 days ago
Degradation with Payment TRANSBANK CHILE - 6 days ago
Degradation with Payment TRANSBANK CHILE - 7 days ago
Degradation with Payment Transbank Chile - 8 days ago

The best way to monitor PayU Latam and all your third-party services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3273 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE