Outage in PayU Latam

Problems with creation of Tokens

Resolved Minor
July 03, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

Dear Customer, We are experiencing problems with the creation of Tokens in our API affecting some transactions, we are currently investigating the cause Sincerely, PayU customer service.
Components affected
PayU Latam PayU Payments API

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/02/2024 11:54PM

Dear Customer,

The problem has been resolved, our Token Transactions Platform is operating and Transactions made with Tokenized Cards is operating normally.

Sincerely,
PayU customer service.

INVESTIGATING over 1 year ago - at 07/02/2024 08:30PM

Dear Customer,


We are experiencing problems with the creation of Tokens in our API affecting some transactions, we are currently investigating the cause

Sincerely,
PayU customer service.

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