Outage in PayU Latam

Degradation in tokenization service

Resolved Minor
September 29, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear Customer We are experiencing issues with our tokenisation service, Transactions made with Tokenised Cards may be declined. We are working with our support team to get a quick fix, we apologise for any inconvenience this may be causing. Sincerely, PayU customer service.
Components affected
PayU Latam PayU Payments API
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/29/2024 07:09PM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 09/29/2024 05:37PM

Dear Customer

We are experiencing issues with our tokenisation service, Transactions made with Tokenised Cards may be declined.

We are working with our support team to get a quick fix, we apologise for any inconvenience this may be causing.

Sincerely,
PayU customer service.

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