Outage in PayU Latam

Degradation in tokenization service

Resolved Minor
September 29, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Dear Customer We are experiencing issues with our tokenisation service, Transactions made with Tokenised Cards may be declined. We are working with our support team to get a quick fix, we apologise for any inconvenience this may be causing. Sincerely, PayU customer service.
Components affected
PayU Latam PayU Payments API

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/29/2024 07:09PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 09/29/2024 05:37PM

Dear Customer

We are experiencing issues with our tokenisation service, Transactions made with Tokenised Cards may be declined.

We are working with our support team to get a quick fix, we apologise for any inconvenience this may be causing.

Sincerely,
PayU customer service.

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