The PBS KIDS app failed to load on Roku and iOS devices, while the pbskids.org/video site experienced degraded performance, with users reporting that apps only displayed previously downloaded content rather than streaming new material. The outage affected both the PBS KIDS website and mobile/streaming apps for 3.2 hours. A fix was implemented and monitored before the incident was fully resolved.
This incident has been resolved.
A fix has been implemented and we’re monitoring the results.
We've identified an issue preventing the PBS KIDS app from loading on select platforms, with Roku and iOS (iPhones/iPads) being the most reported devices. We're currently working on resolving the issue. We're also seeing degraded performance on the pbskids.org/video site. Please follow this page for further updates.
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