PBS local live streams experienced intermittent playback issues on web browsers across both mobile and desktop platforms for approximately 24 hours. Affected users encountered erratic play button behavior, streams starting and stopping unexpectedly, with page refreshes providing inconsistent relief. A fix was implemented and monitored before the incident was fully resolved.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We're investigating an issue where the livestream player is experiencing intermittent playback issues on web browsers on both mobile and desktop platforms. Users may report seeing the play button behaving strangely on the player, the player starting and stopping, or other issues related to playback. Because the issues are intermittent, not all viewers will encounter an issue, and refreshing the page may or may not help with playback.
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