Outage in PDF Generator API

Elevated API Errors on Document Generation APIs

Resolved Major
October 09, 2024 - Started about 1 month ago - Lasted 24 minutes
Official incident page

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Outage Details

We're experiencing an elevated level of API errors and are looking into the issue. The API returns correct response content, but the status code is returned as 500, which can cause false negative results in customer applications.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/09/2024 07:28AM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 10/09/2024 07:08AM

We're experiencing an elevated level of API errors and are looking into the issue. The API returns correct response content, but the status code is returned as 500, which can cause false negative results in customer applications.

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