Outage in PDF Generator API

Document Generation Delays

Resolved Major
November 13, 2024 - Started 11 months ago - Lasted 43 minutes
Official incident page

Incident Report

Our document generation processes are taking longer time than usual. We have identified the root cause and working on solving the issue.
Components affected
PDF Generator API Document Generation Service
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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 11/13/2024 09:50AM

This incident has been resolved.

INVESTIGATING 11 months ago - at 11/13/2024 09:16AM

Our document generation processes are taking longer time than usual. We have identified the root cause and working on solving the issue.

Latest PDF Generator API outages

Service Degradation: Intermittent Failures in Document Generation - 2 months ago
Elevated API Errors - 4 months ago
Document Generation Delays - 8 months ago
Document Generation Downtime in Enterprise Deployment (EU) - 10 months ago
Elevated API Errors on Document Generation APIs - about 1 year ago

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