Outage in PDQ
SimpleMDM Incident: Widespread errors and site failing to load for many
Resolved MajorIncident Report
Summary AI Generated
SimpleMDM experienced a major incident causing widespread errors and site loading failures that affected app licensing and distribution, app upload processing, configuration profile distribution, and Apple Business Manager device assignment sync. The issue lasted 12 minutes before being identified and resolved with a implemented fix. The service was restored and monitored to ensure stability.
We are currently investigating this issue.
Components affected
PDQ App Licensing and Distribution PDQ App Upload Processing PDQ Configuration Profile Distribution PDQ Apple Business Manager Device Assignment Sync (DEP)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/26/2026 08:58PM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/26/2026 08:50PM
We are continuing to monitor for any further issues.
MONITORING
about 1 month ago - at 03/26/2026 08:50PM
We are continuing to monitor for any further issues.
MONITORING
about 1 month ago - at 03/26/2026 08:49PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 03/26/2026 08:47PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 03/26/2026 08:46PM
We are currently investigating this issue.
Latest PDQ outages
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Simple MDM is down (CPU is maxed) - about 1 month ago
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