Outage in PDQ

SimpleMDM Incident: Widespread errors and site failing to load for many

Resolved Major

March 26, 2026 - Started 7 days ago - Lasted 12 minutes
Official incident page

Incident Report

Summary AI Generated

SimpleMDM experienced a major incident causing widespread errors and site loading failures that affected app licensing and distribution, app upload processing, configuration profile distribution, and Apple Business Manager device assignment sync. The issue lasted 12 minutes before being identified and resolved with a implemented fix. The service was restored and monitored to ensure stability.

We are currently investigating this issue.

Components affected

PDQ App Licensing and Distribution PDQ App Upload Processing PDQ Configuration Profile Distribution PDQ Apple Business Manager Device Assignment Sync (DEP)

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Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 03/26/2026 08:58PM

This incident has been resolved.

MONITORING 7 days ago - at 03/26/2026 08:50PM

We are continuing to monitor for any further issues.

MONITORING 7 days ago - at 03/26/2026 08:50PM

We are continuing to monitor for any further issues.

MONITORING 7 days ago - at 03/26/2026 08:49PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 days ago - at 03/26/2026 08:47PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 days ago - at 03/26/2026 08:46PM

We are currently investigating this issue.

Latest PDQ outages

Connect Incident: Issues with Automations and Reports - 3 days ago

Simple MDM is down (CPU is maxed) - 7 days ago

Connect Software Tab missing some data from software scans - 10 days ago

Connect device scans and deployment statues are delayed - 18 days ago

SimpleMDM: Apple Business Manager Device Assignment Sync (DEP sync) experiencing significant delays for manual syncs - 20 days ago

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