Outage in Pearson

Pearson Online Classroom: Degraded Performance

Resolved Minor
October 20, 2025 - Started 2 days ago - Lasted about 7 hours

Incident Report

Some customers may experience issues logging in or navigating their courses. We are working to restore services and will update you in 60 minutes.

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Latest Updates ( sorted recent to last )
2 days ago - at 10/20/2025 06:23PM

[In progress]
Pearson Virtual Schools is pleased to confirm that we have made progress on the issues reported this morning. Students and teachers can now login to Pearson Online Classroom. Students can continue working on their courses and submitting assessments, but some scores may take longer than usual to post to the Grade Book while our systems continue to update. However, LiveLesson with Class remains unavailable. 

2 days ago - at 10/20/2025 03:58PM

We apologize for the issue affecting login and course navigation. Our teams are working with our vendor AWS to restore access as quickly as possible. We appreciate your patience and will share an update as soon as new information is available.

2 days ago - at 10/20/2025 03:02PM

Some customers may experience issues logging in or navigating their courses. We are working to restore services and will update you in 60 minutes.

Latest Pearson outages

Access to courses through Learning Management System is now available. Monitoring is currently in place. - 2 days ago
Degraded Course Performance - 2 days ago
Your courses may experience degraded performance - 2 days ago
Course launch and course creation is Unavailable - 3 days ago
Tests in Pearson English Portal are now available - 6 days ago

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